Using Evntflw Access

Evntflw Access is the event-day app for checking tickets and managing entry to your event.

It can be used by you or authorised event staff.

1. Download Evntflw Access

Before your event, install Evntflw Access on the phones or devices you'll be using at the door.

Set everything up before customers start arriving.

2. Access your event

Open Evntflw Access and sign in using your authorised access.

Select the event you're working on.

3. Start scanning

Open the ticket scanner.

Ask the attendee to display the QR code on their Evntflw ticket and point the scanner at the QR code.

Evntflw Access will check the ticket and tell you whether it can be accepted.

4. Successful scan

When a valid ticket is successfully scanned, the attendee can enter.

The ticket is recorded as having been used.

5. Ticket won't scan?

First check:

• The customer's screen brightness
• The complete QR code is visible
• The phone screen isn't badly damaged over the QR code
• You're scanning the correct event
• The customer is showing the correct ticket

Try scanning again. If necessary, check the attendee information before admitting the customer.

6. Ticket already scanned

If Evntflw Access shows that a ticket has already been used, don't simply admit another person using the same ticket.

Check the attendee and ticket information first.

7. Using multiple scanners

You can have multiple authorised staff helping manage entry.

Set up each device before doors open and make sure everyone is working on the correct event.

8. Before opening the doors

• Staff can access Evntflw Access
• Correct event is selected
• Scanner opens correctly
• Camera permission is enabled
• Phones are charged
• Internet connection is available

What's next?

Scanning Tickets & Managing Entry →

Managing Orders & Attendees →